Customer support impacts business growth and revenue immensely, irrespective of the industry you operate in. Freshdesk allows you to extend a consistent, seamless, and unified service experience to all your customers. Being incredibly easy to set up and use, Freshdesk is a robust customer service software that can be customized for your unique industry needs.

Join 50,000+ brands improving their customer service with Freshdesk.

Industries that rely on Freshdesk for lasting customer delight

RETAIL & E-COMMERCE

Create delightful shopping experiences that WOW your customer.

SMALL BUSINESSES

Deliver personalized interactions with an easy-to-use helpdesk tool.

TRAVEL & HOSPITALITY

Empower travel agents to map delightful journeys for avid travelers.

SOFTWARE & IT

Secure mission-critical technology with omnichannel support.

BANKING & FINANCE

Offer reliable customer service with a secure helpdesk system.

NGOs & NONPROFITS

A reliable helpdesk software to meet peopl's needs and fulfill your cause.

EDUCATION

Intuitive support made possible for schools and universities.

REAL ESTATE

Construct seamless customer experiences with Freshdesk Omnichannel.

HEALTHCARE

Give top-notch patient care with a unified helpdesk system.

INSUREANCE

Extend personalized support and build lasting customer relationships.

LOGISTICS

Collaborate easily with multiple stakeholders and deliver shipments on time.

MEDIA & ENTERTAINMENT

Thrill your customers with delightul assistance on multiple channels.

MANUFACTURING

Build solid relations among your customers, suppliers, and distributors.

MANAGED SERVICE PROVIDERS

Use Freshdesk to provide knowledgeable help to multiple clients.

Recommended by leading industry experts

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